Today’s business landscape is singularly competitive. Every company is looking for an edge – the best place to start is the data you already generate. We help you collect higher quality data from various sources that you might consider too hard to harvest with current technology and find precious nuggets of knowledge to enable competitive advantage.Then we build that competitive advantage in the form of algorithms and deploy those algorithms at scale to turbocharge your business success.
Our focus is enabling cognitive insights and intelligently automating business processes. For the past 17+ years, our firm has pioneered positive change at some of the largest organizations that are foundational to America’s economy. From market analytics and segmentation to supply chain optimization and streamlining customer engagement, we apply data gathering and aggregation, cognitive analytics, algorithmic automation and actionable insights to enhance existing business operations and launch innovative new offerings.
– Digital Twins
– Maintenance
– Supply chain
– Order entry and order management automation
– Removing wasteful steps and focusing talent on high-value activities
– Contract management automation
– HR automation
– AML
– KYC
– Back-office Processing automation
– Marketing automation
Healthcare payers face intense pressure to keep up with consumer-focused industries, abide by changing regulations, and provide value while making sense of endless data volumes.
We work with healthcare insurers ranging from Fortune 50 behemoths to small, regional payers. Our solutions are customized to each organization’s individual needs, but the end result is the same – improve the quality of care and member experience.
– Optimizing Operations
– Automating routine tasks
– Optimizing healthcare supply chains
– Automating Provider Credentialing – Our solution focuses on creating a straight-through credentialing flow that speeds up the turn-around time and accuracy of provider credentialing. By using A.I. and advanced NLP, we eliminate manual steps by collecting, aggregating, cross-referencing and validating provider data and creating more accurate credentialed provider entries in the correct enterprise systems.
– Streamlining Authorizations – Enhancing procedure authorizations for medical insurance claims. Our system increases the efficiency of nurses who evaluate the documentation for specific medical procedure authorizations. Our system finds and highlights the fragments of text that are relevant to the required procedure thus saving time and increasing throughput and accuracy.
Every company assembles massive data volumes. We integrate and aggregate data from internal and public sources to help companies derive useful insights and analysis.
– Lean manufacturing
– Defect management
– Advanced analysis of customer preferences and needs
– Risk management
– Data-driven Quality of care
– Risk management
– Provider analytics
– Product customization based on consumer preferences and data gathered from customer profiles
– Streamlining sales channels to improve customer engagement
– Measuring / predicting customer satisfaction
– Customized financial products
– AI investment managers
– Customer journey improvements
– Customer profile analytics
– MarTech work
– Social media analytics for understanding customer preferences to deliver better customer service
– Identifying issues before go viral
– Proactive customer support
– Personalization
– Self-service
– Holistic health using multiple communication channels
– Multi-channel customer service
– Social media analytics for understanding customer preferences to deliver better customer service
– Real-time tracking of campaign performance through data analytics
– Reputation management
– Segmentation and microtargeting
– Next best offer - effective customer service solutions aim to increase call center agents' effectiveness by offering them tips during ongoing customer conversations including suggestions on the best offer or best response to a customer inquiry
– Proactive Customer Service – our proactive customer service solution aims to improve customer support by providing unique insight into opinions that customers express on social media. Our software detects posts on social media with negative connotation towards the customer’s product or services and notifies customer service. Customer services can proactively follow up on the issue and eventually communicate with the customer to reach a successful resolution.